Keep your Customers Close with Greater Effectiveness
Toll-Free services provide a valuable tool to improve customer communication, establish a professional image, and facilitate business growth. This is a global inbound toll-free service supported by a Tier 1 interconnection network with guaranteed voice quality, offering flexible numbering routing, full provisioning, and CLI presentation capability.
In a globalized market, it is essential to provide customers with a cost-free communication channel that conveys trust and professionalism. Cirion’s backbone network in Latin America, with presence in more than 20 countries and 300 cities, offers an IP voice platform with geographically redundant routes. This enables companies to consolidate their traffic into an integrated and cost-effective solution, ensuring service accessibility and the highest voice quality.
With Cirion, you simplify customer communication, increasing satisfaction and enhancing your corporate image. Our solution offers flexibility and scalability to grow with your business, plus valuable call routing and analysis tools.
Toll Free is a voice service that provides customers with a free local number (8XX or equivalents) in different countries, allowing communications to be routed to a destination defined by the customer, such as a headquarters or IP platform, at no cost to the calling user. This solution leverages Cirion’s public SIP telephony platform to deliver accessibility through PSTN VoIP services and advanced routing functionalities. The service ensures that incoming calls are managed accurately and cost-effectively, enabling companies to offer local customer care and support efficiently and with high availability.
Cirion’s Toll Free solution is ideal for organizations seeking to optimize inbound voice services at national and international levels, enhance brand image, and strengthen customer loyalty. The following types of companies benefit the most:
Customer service–focused companies:
For whom toll-free calling is a valuable tool to improve communication and establish a professional image.
Organizations with international or global operations:
Those needing to expand their business internationally and attract customers from different regions without worrying about call costs.
Companies aiming to simplify management and control expenses:
For whom consolidating voice traffic and relying on a single PSTN provider is crucial to simplify expense control.
Businesses requiring advanced routing and security:
Those needing geographically redundant routing, Session Border Control (SBC) for firewall protection, and anti-fraud security systems.
Cirion’s Toll Free service provides advanced routing functions that allow incoming calls to be managed with maximum flexibility and efficiency, ensuring an optimal user experience. The Toll Free service includes time-based, geographic, dynamic, and priority routing, as well as failover features in case of failures.
Reliability is guaranteed through a global Tier 1 network with advanced control and routing capabilities. Cirion’s SIP platform was designed for the highest availability and outstanding voice quality.
The service includes geographically redundant routing, IP address security, and anti-fraud systems. Session Border Controller (SBC) hardware is also used for client authentication and firewall protection.
Yes, it is cost-effective. The service offers competitive rates and flexible pricing options based on minutes of use. In addition, it consolidates traffic, reducing transport costs and simplifying expense management.
No, this solution is delivered entirely over a managed IP platform, so no additional hardware or multiple physical links are required. Calls are carried over Cirion’s private IP backbone, simplifying implementation and ensuring high availability, voice quality, and security.
Contact one of our local experts to get more details on the services available in your region.
